Live chat has had a major upgrade and is now available for easy integration with even more websites. We’ve also included a number of performance enhancements, customizable themes and support for offsite CDN for easier configuration and faster loading.

No WordPress? No problem!

We realize that there are many other popular CMS systems beyond just WordPress, and our live chat code generator now includes support for Drupal, Joomla, Squarespace, Weebly & Wix! Click on the links to read the configuration guides and get started.

Customize your chat box

New themes have been added in the WordPress plugin and code generator. Now you can have the live chat box match your website’s color scheme. Choose from one of the preset themes or customize your own by selecting the base, buttons and chat colors.

Support for offsite CDN

The code generator now includes an option to use CDN for live chat code. This hosts your live chat on our CDN in order to optimize loading performance on your website, which in most cases will result in drastic performance improvements. It also reduces overall configuration and allows for much easier deployment, as there’s no need to upload the code to your website.

Other fixes & improvements

• Styling/functional improvements on mobile mode.
• Added the option to set the system language.
• Enabled phone-only mode on Code-Generator.
• Enabled the configuration of images on Code-Generator.
• Updated the WordPress plugin to deliver these features to WordPress users.

Coming soon in Update 8

Stay tuned for more performance improvements with Update 8 bringing you a more modern, friendly and functional design. Want to see the new live chat box in action? Head to our homepage to check it out!

How to get live chat

Install live chat on your WordPress website with our new updated plugin. If you don’t have WordPress you can use the easy online wizard to generate a code snippet for any CMS.

Source: Constantinos Constantinou, Product Manager, 3CX